Tenancy Deposit Scheme

Land Factor are registered with the Tenancy Deposit Scheme (TDS).  This scheme has been developed to ensure that when deposits are lodged with registered members such as Land Factor, monies are protected and held in a separate Stakeholders Account during the tenancy.

When a tenancy comes to an end there is usually no disagreement about the return of the deposit, but sometimes there is, and this can cause inconvenience to both the landlord and the tenant.

When the letting agent cannot negotiate a settlement between landlord and tenant, the details of the dispute, along with the full amount of the deposit in dispute, will be sent to the Independent

Case Examiner (ICE) for expert, third party adjudication and a decision on the proper apportionment of the deposit.

The ICE, operating like an ombudsman, will then make his decision within ten working days and the deposit will be distributed no more than five days after that.

This guarantees the return of tenants' deposits that are due, pays the landlord monies that may be owed and removes the burden from letting agents of having to resolve irreconcilable differences of opinion between landlord and tenant.

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Head Office: Land Factor Limited, Hexham Business Park, Burn Lane, Hexham, NE46 3RU | Tel: 01434 693693 | Fax: 01434 607445 | info@landfactor.co.uk
with offices in Blagdon and Penrith.

© LandFactor 2014 - 2017
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